Authored, designed and developed by

The Organisation Development and Learning Team, Coventry University

• Lisa Burman
• Anna Chapman
• Maristela Coupe
• Grainne Hearne
• Rebecca King

The authors would also like to thank

• Good Practice
• Liz McGivern (Personal Development)
• David Palmer (Finance Section)
• Nick Payne (the Home Page illustration)

Authors’ Disclaimer

The team would like to apologise in advance for any minor inaccuracies of fact within the text: this is largely due to the speed and frequency with which the landscape and context of Higher Education changes. We blame David Willetts.